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frequently asked questions

What type of offers can I make?

The beauty of bring10 is that you can make just about any type of offer at any time. Since our offers are free-form they can be anything you can fit in a few lines of text. They may be as simple as a fixed discount off the bill or a 2-for-1 special, but we encourage you to get creative with your offers! Attractive and unique offers will make the best impression on customers and keep them coming back to your business.

Do I have to reserve a table/spot when I send out offers?

No, bring10 is not a reservation service and you are not obligated to reserve space for customers when they receive an offer from you.

Should I respond to offers manually or using automatic rules?

Ultimately, this is up to you and will depend on how you'd like bring10 to work for your business. We encourage you to respond to offers manually as often as possible to build a dialogue with your community and potential customers, and a reputation for having great personalized responses. However, we understand that running a business is time consuming. Setting up well-designed automatic rules can be a powerful, low-maintenance alternative to manual responses. Feel free to get in touch with us if you'd like to discuss automatic rule strategy and best practices.

What information should go in the "Offer" and "Terms" fields?

The "Offer" field is what your customers see first and should contain the content of the offer (e.g. "2 for 1 drinks with any entree"). The "terms" field should contain relevant rules or restrictions (e.g. "minimum one entree per customer"). You should generally refrain from putting restrictions that may affect the perceived quality of the offer itself in the terms field — for instance, in the above examples it would be better to make the offer "2 for 1 draft beers or house wines with any entree" rather than putting "draft beers or house wines only" in the terms field.

Have another question that isn't on this list? Don't hesitate to contact us.